Home :: FAQ

FAQ

FAQ:

Q: Can I pay with my credit card now?
A:  Yes you can.  When you check out, choose the Verotel option if you wish to pay with your credit card.

Q: Can I pay for my ebooks without using bitcoin?
A:  Yes you can.  Bitcoin payments should be sent to the following address:

16z4s4xN7Rkp8pB5dSPF62yREKUN8Yr5s4

If you send payment in Bitcoins you need to send me an email (see below for my contact info) with your payment amount and the order # the payment was intended for.  If you do not I will not know which order the payment was intended for.  Once I have rec'd your email and confirmed payment has been received I will then change your order status to indicate that payment has been received and will send you an email with the download links. 

Q: How do we contact you?
A: My name is Paul Jimerson. This is my website. I will paste an image in below with all my contact info.

Q: Do I have to create an account to place an order?
A:  No, you don't have to create an account at this time.  You can place an order anonymously but it's a good idea to create an account anyway. If you don't want to populate your real information into your account details then please feel to enter untrue information. If you don't want me to know something about you then I have no desire to know that information.

The reason I suggest everybody make an account and then place their orders while logged in to that account is so that if you ever lose your ebook collection you can come to me and download again every ebook you have ever ordered here for free. When searching my database for your orders it is no problem whatsoever for me to locate orders if they were all placed under a single account.  It is very easy for me then to go to each order and renew the download links for that order and send you an email with those links. When you place an order anonymously finding that order by searching my database becomes a rather difficult task ... it's hit and miss at best.  I cannot promise I will be able to find all of your orders. That is why I recommend that my customers all create accounts on my site and place their orders when logged in to the site using that account. 

Whether you follow my recommendation or not however, should you lose your ebook collection you can come to me and I will do my best my best to help you recover your ebooks and for this there is no charge at all. The way I see it you have already paid for your ebooks ... you don't need to pay for them again.

Q: When I place an order on adultbookcovers.net what will I see on my credit card statement?
A: It should look something like this:

Q: What formats are your ebooks sold in?
A: The vast majority of the ebooks sold here are available in 3 formats:

- Adobe Acrobat (PDF)
- Microsoft Word (DOC)
- Mobi format - Kindle Compatible (MOBI)

If the format you want is not provided you can always contact me and I will make a copy in the missing format and email it to you. I am not saying that I will provide ebooks in whatever format you want, but I will send you a copy in any of the three supported formats if the download page for your purchase does not have all three formats available. The only exception to this is for the mobi file format.  A very few of the titles on my website are not compatible with mobi format. These titles are all heavily illustrated and were originally printed in a magazine style format. Magazine pages are much different than those in a paperback and I cannot make the page layout work within the restrictions imposed by mobi format so those titles are available only in microsoft word and adobe acrobat formats.

Q: What is your refund policy?
A: Refunds are a possibility. I am a reasonable man and I want everyone to be happy with their purchase.  If you would like a refund just send me an email indicating what the situation is and why you feel a refund would be warranted. I will give every request my fullest consideration and will reply as soon as possible.

Q: What happens after I complete the checkout procedure? How do I download my ebooks?
A: When you complete checkout you are shown a summary of your order which will look similar to the image below. Notice the download links that appear below the title of each ebook. You can start downloading your order immediately using these links. I realize that the font of the download links is small and I am trying to change that. The download links are also sent to the buyer in an email that goes out automatically right as they complete checkout. The links in the email are in a more normal font. :-)

 

Q: Is this website PCI DSS Compliant?
A: Yes.

Q: My computer crashed and I lost all my ebooks. What can be done?
A: You're in luck. It is my policy that I will renew the download links for past orders upon request. This includes orders from years ago. So long as they are yours I will renew the download links and send them to you by email so you can download your ebooks again.  No payment is required for this. The way I see it you've already paid and I continue to appreciate your business ... even if it happened years ago I don't take it for granted.

Q: Should I create an account?
A: Yes. Create an account and make sure you're logged in with that account when you place an order. If you want to keep yourself anonymous just fill in the account details with fake information. I have no problem with that. I am not interested in knowing things about you that you don't want me to know. 

There are benefits to having an account .... the FAQ question right above this one illustrates one of the primary benefits. For those who have an account and place your orders under that account then if you should ever lose your ebooks it will be no problem at all for me to get a list of your past orders and renew the download links for you.  If you place your orders anonymously it will be more difficult for me to be sure I've found ALL of your orders should you ever need to download your ebooks again but I will try.