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FAQ

Q: Do I have to create an account to place an order?
A: No. I used to require an account be created before you could place an order, but I changed my mind a long time ago on this matter and space cadet that I am I completely forgot to update this FAQ page to reflect the new policy. I'm doing so now, years later.

Q: I have lost my ebook collection. Can I download ebooks from my previous orders again?
A: Yes you can. I will renew the download links for any order you have ever placed on this website whenever you need me to do so and I will do so for free. The way I see it you've already paid for your ebooks. No additional payment is required. Click the "Contact Us" link on the left side of the page and let me know what I an do for you.

Q: Can I pay with my credit card?
A: Yes you can. In fact that's the only option visible when you check out.

Q: Can I pay for my ebooks using bitcoin?
A: Yes you can. What you should do when you are ready to check out is to initiate the checkout process like you normally would if you were paying with a credit card. When you get to the page asking you for your credit card info close the page, you don't need to enter any information there. Doing this will generate an order # for your order and it will have the status of "Not Finished" which means payment has not been rec'd. At this point you can send your bitcoin payment. Bitcoin payments should be sent to the following address:

16z4s4xN7Rkp8pB5dSPF62yREKUN8Yr5s4

If you send payment in Bitcoins you need to send me an email (see below for my contact info or click on the Contact Us link on the left side of the page) so I'll be aware you've sent payment. I don't see many orders with the status of "Not Finished" so it shouldn't be a problem for me to figure out which order the payment was intended for, but it would helpful for you to include the name under which you placed the order or the time your was placed. In any case I will let you know if I need more information to be sure I have the order # correct. Once I have received your email and confirmed payment has been received I will then change your order status to "Processed" which indicates that payment has been received. This will trigger a script which will automatically create the download links for your order and will send you an email with the download links.

Q: How do we contact you?
A: My name is Paul Jimerson. This is my website. I will paste an image below with all my contact info. You can also send me an email by clicking on the Contact Us link on the left side of the page and filling in the form.

Q: When I place an order on adultbookcovers.net what will I see on my credit card statement?
A: It should look something like this:

Q: What formats are your ebooks sold in?

A: The vast majority of the ebooks sold here are available in 3 formats:

- Adobe Acrobat (PDF)
- Microsoft Word (DOC)
- Mobi format - Kindle Compatible (MOBI)

If the format you want is not provided you can always contact me and I will make a copy in the missing format and email it to you. I am not saying that I will provide ebooks in whatever format you want, but I will send you a copy in any of the three supported formats if the download page for your purchase does not have all three formats available. The only exception to this is for the mobi file format.  A very few of the titles on my website are not compatible with mobi format. These titles are all heavily illustrated and were originally printed in a magazine style format. Magazine pages are much different than those in a paperback and I cannot make the page layout work within the restrictions imposed by mobi format so those titles are available only in microsoft word and adobe acrobat formats.

Q: What is your refund policy?
A: Refunds are a possibility. I am a reasonable man and I want everyone to be happy with their purchase.  If you would like a refund just send me an email indicating what the situation is and why you feel a refund would be warranted. I will give every request my fullest consideration and will reply as soon as possible.

Q: What happens after I complete the checkout procedure? How do I download my ebooks?
A: When you complete checkout you are shown a summary of your order which will look similar to the image below. Notice the download links that appear below the title of each ebook. You can start downloading your order immediately using these links. I realize that the font of the download links is small and I am trying to change that. The download links are also sent to the buyer in an email that goes out automatically when they complete checkout. The links in the email are in a more normal font. :-)

 

Q: Is this website PCI DSS Compliant?
A: Yes.

Q: My computer crashed and I lost all my ebooks. What can be done?
A: You're in luck. It is my policy to renew the download links for past orders upon request. This includes orders from years ago. So long as they are your orders I will renew the download links and send them to you by email so you can download your ebooks again. No payment is required for this. The way I see it you've already paid and I continue to appreciate your business ... even if it happened years ago I don't take it for granted.

Q: Should I create an account?
A: Yes. Create an account and make sure you're logged in with that account when you place an order. If you want to keep yourself anonymous just fill in the account details with fake information. I have no problem with that. I am not interested in knowing things about you that you don't want me to know. 

There are benefits to having an account .... the FAQ question right above this one illustrates one of the primary benefits. For those who have an account and place your orders under that account then if you should ever lose your ebooks it will be no problem at all for me to get a list of your past orders and renew the download links for you.  If you place your orders anonymously it will be more difficult for me to be sure I've found ALL of your orders should you ever need to download your ebooks again but I will try.